Frequently Asked Questions

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We offer a comprehensive range of cleaning services, including End of Lease Cleaning, Regular Cleaning, Spring Cleaning, Carpet Steam Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Window Cleaning, and House Cleaning.

Yes, we provide professional cleaning services for both residential homes and commercial spaces across Melbourne.

Our End of Lease Cleaning includes deep cleaning of all rooms, including kitchen, bathrooms, floors, windows, and more, ensuring you meet the standards required for bond return.

You can book Regular Cleaning services weekly, fortnightly, or monthly depending on your needs and the size of your property.

Spring Cleaning is a deep cleaning service that goes beyond routine cleaning. It includes detailed cleaning of often-neglected areas such as inside cupboards, skirting boards, and behind appliances.

We provide Carpet Steam Cleaning to remove deep-seated dirt, stains, and allergens, leaving your carpets fresh, hygienic, and free from bacteria.

Yes, our Tile and Grout Cleaning service restores your tiles and grout to their original shine by removing dirt, mold, and grime.

Yes, we offer Upholstery Cleaning services to refresh and restore your sofas, chairs, and other upholstered furniture, removing stains, dust, and allergens.

Our Window Cleaning service covers both interior and exterior windows, ensuring they are spotless, streak-free, and shining.

Absolutely! We offer customizable cleaning packages to suit your specific needs, whether it’s for your home, office, or a specialized cleaning requirement.

The duration depends on the size and condition of the property, but typically End of Lease Cleaning can take anywhere from 4 to 8 hours.

Yes, we are committed to environmentally-friendly practices and use non-toxic, eco-friendly cleaning products where possible.

We recommend booking at least 48 hours in advance to secure your preferred date and time. However, we do accommodate last-minute bookings when possible.

Yes, all our cleaners are fully insured, trained, and experienced, ensuring your property is in safe hands.

We provide cleaning services throughout Melbourne, covering all suburbs and surrounding areas.

Yes, we offer one-off cleaning services for those who need a deep clean, such as Spring Cleaning or post-event cleaning.

We offer multiple payment methods, including credit card, bank transfer, and cash. Payment is typically made after the service is completed.

You don’t need to be home during the cleaning. Our team is professional and trustworthy. You can provide access beforehand, and we’ll ensure everything is locked up after.

Customer satisfaction is our priority. If you’re not satisfied, please contact us within 24 hours, and we’ll return to address any issues at no extra cost.

You can easily book our services by calling us directly or through our website. We will schedule a time that works best for you and provide a quote based on your specific cleaning needs.

Call us at:

0444 510 637 (Mr. Sunny)

0431 887 939 (Ms. Men)

Mail Us at: elisiacleaning@gmail.com

Our business hours are 6:00 AM – 9:00 PM 7 days for responding to emails and messages, Contact us today to schedule your cleaning service and discover why we’re the trusted choice for cleaning services in Melbourne.

We prioritize customer satisfaction above all else. Our goal is to exceed your expectations with every cleaning service we provide, ensuring that your space is left sparkling clean and ready to be enjoyed.

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